What happens when you pay using a 3rd party biller, iTunes or Google?

When you subscribe to Rally TV through third-party billing services like iTunes or Google, your payment is processed by those platforms. While this method offers convenience, occasionally, users may encounter issues with the payment process, leading to disruptions in Rally TV subscriptions.

Steps to Take:

1. Cancel the Current Subscription: Ensure that your subscription through the third-party billing service is canceled to avoid any future charges or complications.
   
   
2. Contact Your 3rd Party Biller: Reach out to the customer support of the third-party billing service you used for your Rally TV subscription. For example, if you subscribed through iTunes, contact Apple Support, or if Google was used, contact Google Play Support.
   
   
3. Request a Refund: Explain the situation to the customer support representative and request a refund for the payment made for Rally TV. Provide any relevant details such as transaction IDs, dates, and amounts to expedite the process.
   
   
4. Re-subscribe Through Rally TV Website: Once the refund is confirmed, visit the Rally TV website and subscribe directly through our platform. This ensures a more direct and reliable payment process, reducing the likelihood of future payment issues. 

   To subscribe, please visit https://www.wrc.com/en/wrcplus/rally-tv/ and click “Start Now!”