If you don’t want to pay for a Rally.TV subscription anymore, you can cancel any time and keep what you paid for. Your account will remain on a Rally.TV Subscription until the end of your billing period.
After that, your account switches to free, where you can still access and enjoy selected video content.
As per our Terms & Conditions, Rally.TV Subscription fees are fully earned upon payment. Payments are non-refundable and there are no refunds or credits for partially used periods. For more information, please check our Terms & Conditions.
If you have been charged twice or your subscription is not reflected on your account, you may have accidentally subscribed to Rally.TV on a second account linked to another email. Try logging in with any details you might have used to create an account.
If you still have issues or you think there was a mistake, please contact our support team right away. This is how: https://help.rally.tv/hc/en-us/articles/12677521618204-How-to-Contact-Support
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