I Haven’t Received My Login Code

To access your Rally.TV account, passwords are no longer required. Instead, you’ll be sent a one-time code via email each time you log in.

If it hasn’t arrived, try these steps:

- Wait a minute. Codes can take a few moments to arrive. Corporate email domains may take longer because of their filtering policies.
- Check your spam or junk folder.
- Check your email address. Make sure it’s the one linked to your Rally.TV account.
- Resend the code. Select “Resend code”, and wait at least one minute between requests.

Still no code?

Contact support with the email address you’re using and the device you’re on (web, iOS, Android or TV).

I no longer have access to my email

Contact support and we’ll help you update the email on your account.

My code isn’t working

Only the most recent code works, so if you’ve requested more than one, use the latest. If it still fails, contact support with a screenshot of the error.

If you are using an Android device and it logs you out after you have logged in, make sure your phone's date and time settings are set to automatic by navigating to: Settings > General Management > Date and Time > Enable Automatic Date and Time.